
Dog Tear Stains: Causes, How to Remove Them, and the Best Products That Actually Work
, 20 min reading time

, 20 min reading time
That reddish-brown streaking under your dog's eyes isn't just dirt—and it won't go away on its own. Discover the real causes behind dog tear stains, which breeds are most prone to them, and learn a professional step-by-step grooming routine to clear your dog's face for good.
That reddish-brown streaking under your dog's eyes is one of the most common grooming concerns pet owners search for — and one of the most misunderstood. It's not dirt. It's not a sign your dog is sick. And it doesn't go away by itself. In this guide we explain exactly what causes tear stains, why some dogs are far more prone than others, and how to remove them reliably using a consistent routine and the right products. We've included a real-world case study, a step-by-step removal guide, and answers to every question we hear from dog owners.
The discolouration you see on your dog's muzzle isn't simply dried tears sitting on the surface. It's the end result of a chemical process that begins inside the body and plays out gradually over the fur — which is why wiping the area once in a while rarely produces lasting improvement.
The key molecule is called porphyrin. Porphyrins are iron-containing compounds that occur naturally in the body and are excreted through multiple channels — including tears, saliva, and urine. When porphyrins in tear fluid overflow onto surrounding fur and are exposed to air and light over days and weeks, they oxidise and turn the characteristic reddish-brown colour that gives tear staining its appearance.
The second driver is moisture. Damp fur creates an ideal microenvironment for yeast — most commonly Malassezia pachydermatis — and surface bacteria to proliferate. These organisms deepen the discolouration, add an unpleasant musty odour to the stained area, and can cause low-grade skin irritation beneath the fur if left completely untreated for extended periods.
Note: The medical term for excessive tear overflow is epiphora. It describes the symptom — tears running beyond the normal drainage pathway onto the face — rather than the cause, which varies considerably between individual dogs. Treating epiphora effectively means identifying and addressing its underlying cause, not just managing the staining that results from it.
Tear staining is a symptom, not a standalone condition. In most dogs with persistent staining, several contributing factors are operating at once. Identifying which ones apply to your dog is the key to finding the right combination of solutions.
Groomer's Observation: One underappreciated factor: dogs that sleep with their face pressed into bedding or cushions often have significantly worse staining — because the fur around the eyes stays damp for six to eight hours overnight. A firmer sleeping surface or one that keeps the head slightly elevated can make a measurable difference.
While any dog can develop tear staining, structural anatomy determines how likely it is to become a persistent problem. The combination of facial conformation, coat colour, and coat texture determines both the visibility and severity of staining.
If your dog is not on this list but has developed sudden or worsening staining, rule out a new allergen, dietary change, or veterinary cause before assuming it's cosmetic. A sudden change in tear volume almost always has an identifiable trigger.
The vast majority of tear staining in dogs is cosmetic. It looks concerning — and on white dogs, it can look dramatic — but in most cases it reflects the dog's anatomy and environment rather than any illness. That said, there are clear signals that warrant a veterinary assessment before any home treatment begins.
Seek veterinary advice if any of the following apply: the discharge is green or yellow (rather than clear, rusty-brown, or slightly milky); one eye is significantly more affected than the other without an obvious explanation; the dog is rubbing or pawing at its eye persistently; the eye surface appears red, cloudy, or shows visible swelling; or tear staining has appeared suddenly in an adult dog that previously had none. These signs may indicate conjunctivitis, corneal ulceration, entropion, dacryocystitis (infected tear duct), or foreign body irritation — all of which require professional treatment rather than cosmetic intervention.
Removing established tear staining is not a quick fix — it requires a structured routine sustained over several weeks. What follows is the method used by professional groomers on dogs with persistent staining. It works because it addresses both the surface staining and the moisture environment that causes it to keep returning.
Warning: Never use hydrogen peroxide, bleach, or whitening agents around a dog's eyes. These cause serious chemical burns to the sensitive skin and can cause permanent eye damage.
Two products stand out clearly from the Groomica.eu range for tear stain management — one for daily cleaning and maintenance, one for active removal treatment.
Eye Envy is the tear stain remover that professional groomers actually reach for. It's used in grooming salons internationally precisely because it delivers consistent, measurable results on even deeply established staining — without bleaches, antibiotics, or harsh chemicals. The formulation targets the moisture and bacterial environment that drives staining rather than simply whitening the surface discolouration.
The 3-Step Kit includes the treatment solution, the absorbent powder, and the applicator tools. Applied daily as part of the routine above, most dogs show visible lightening within three to four weeks.
Natural Derma Pet wipes are the daily cleaning tool that makes the Eye Envy treatment more effective — and that maintains results once staining has been cleared. Formulated with Chlorhexidine for gentle antibacterial action and a hypoallergenic base suitable for sensitive skin, they remove fresh discharge, surface bacteria, and everyday environmental debris from around the eye without stripping the skin or causing irritation.
Ellie is a four-year-old Maltese whose owner had been trying to address persistent tear staining for over 14 months. The staining — deep reddish-brown, running from both inner eye corners down the full length of the muzzle — had become progressively darker over the previous six months despite consistent attempts with generic wipes and home remedies.
A veterinary check ruled out infection. The assessment: structural epiphora combined with a secondary yeast overgrowth in the chronically damp fur. The owner began a structured 8-week protocol: twice-daily cleaning with Natural Derma Pet wipes, daily Eye Envy solution and powder application, a switch from tap to filtered water, and facial fur trimmed short by a groomer at the start of week one.
By the end of week two, the owner noticed the outer edges of the staining had begun to lighten. By week five, the muzzle channel staining had reduced from deep brown to a pale rust. By week eight, approximately 90% of the staining had cleared. The key was not any single product. It was addressing all three drivers simultaneously: the moisture environment, the porphyrin build-up, and the ongoing intake factor (water quality).
Once staining has been cleared, the priority shifts to maintenance to keep it from returning.
Water mineral content is the most direct dietary lever. Calcium, magnesium, and iron in tap water are processed and excreted through tears, saliva, and urine. In high concentrations they elevate porphyrin levels measurably. Many owners see a 30–40% reduction in staining within four to six weeks of switching exclusively to filtered or low-mineral bottled water.
Food quality also influences porphyrin production. Artificial preservatives, synthetic colourants, and undetected food allergies (like chicken, beef, wheat, or corn) place the dog in a state of low-grade chronic inflammation, increasing tear volume. Switching to a high-quality diet with a single protein source often yields excellent results.
Dog tear stains are caused by a combination of excessive tear overflow (epiphora) and a pigment called porphyrin, which is excreted naturally through tears and saliva. When tears overflow onto the fur and stay damp, bacteria and yeast thrive, producing the reddish-brown discolouration.
Breeds most commonly affected include Maltese, Bichon Frise, Toy and Miniature Poodle, Shih Tzu, Cavalier King Charles Spaniel, Lhasa Apso, Cocker Spaniel, and flat-faced (brachycephalic) breeds like Bulldogs, Pugs, and French Bulldogs.
Visible lightening of existing staining typically appears within 2 to 4 weeks of daily treatment. Complete removal of established staining takes 6 to 12 weeks, as new unstained fur must grow in to replace the stained coat.
Yes — trimming the fur at the inner eye corners and muzzle crease is one of the most effective single changes you can make. Shorter fur holds less moisture, which directly reduces the bacterial and yeast activity that deepens staining.
Groomica.eu stocks the complete Eye Envy 3-Step System, Natural Derma Pet Hypoallergenic Wipes, and a full range of specialist eye care products. Visit our store to find the right routine for your breed.
About Groomica.eu: Groomica.eu is a trusted professional grooming supplier across Europe. Our catalogue includes over 25,000 products from 300+ professional brands. Trusted by 500+ professional grooming salons across Europe.